Why Are We Always On Last? by Paul Armstrong
Author:Paul Armstrong
Language: eng
Format: epub
Publisher: Pitch Publishing
Published: 2019-06-15T00:00:00+00:00
6.
Auntie Social
No one at the BBC is ever allowed to forget that they are employed by the public, or at least the law-abiding ones who pay their licence fee. Audience feedback and increasingly participation go with the territory, particularly when you take charge of programmes watched by millions.
When I joined the BBC in the late 80s, and for a decade or so afterwards, there were three main ways for a viewer to make their opinions known to a programme maker: a phone call, a letter, or by knowing or meeting someone who worked on the programme. If you were in the industry, you could also carp directly or indirectly, sometimes to some effect. One of my first chances to edit a match for Match of the Day was an FA Cup tie in the early 90s. It was a gutsy, against the run of play, giant-killing performance by a Third Division side against top-flight opposition. Instead of basking in the afterglow, the winning manager â letâs call him Colin â singled out MOTD in his local press for producing an edit allegedly biased against his team. Our studio producer, Vivien Kent, got wind of this accusation, and, not unreasonably, asked me about it. I dug out my log of the game and took it into Vivâs office. Although Colinâs team had played out of their skins in a hanging-on-for-grim-death way, their opponents had almost all the best chances in the game but either missed them or were foiled by the keeper. Inevitably, this is what a relatively short edit is mostly going to feature. Fortunately, I wasnât taken off match-editing duty, nor have I held a grudge against âone of the gameâs charactersâ for the last quarter of a century â¦
But back to complaints from the public. Phone calls were logged by the wonderfully named Duty Office â what a great, public service-inspired name it sounds, though it only really meant the poor sod on phone duty when, say, Match of the Day was live on the air â and passed on to the editor of the programme. A significant volume of calls on any contentious subject and youâd be expected to reply. âI didnât like Des Lynamâs tie tonightâ would be passed on, but you didnât have to do anything about it. I donât think there were any rules about letters, but if someone had taken the trouble to put pen to paper it was felt by our department that they should get a reply.
As I was later to discover as editor, most of the correspondence to Match of the Day was as one-eyed as Colin the manager: supporters of team A swearing blind that the programme was wildly biased against them and conducting a love affair with their local rivals, team B. As a multi-sports programme, Grandstandâs post bag had mostly consisted of aficionados of various sports failing to see the overall editorial picture. It must seem bizarre to a younger generation brought up on sports channels, but
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