Deadlines and Disruption by Stephen B. Shepard

Deadlines and Disruption by Stephen B. Shepard

Author:Stephen B. Shepard
Language: eng
Format: epub
Publisher: McGraw Hill LLC
Published: 2013-10-15T00:00:00+00:00


18

The Internet Boom and the New Economy

As the Internet boom turned tidal in the late 1990s, the notion of a New Economy took hold, and BusinessWeek was smack in the middle of it. The phrase meant different things to different people, but in our view, the concept centered on a higher level of efficiency, or productivity, enabled by the new digital technologies. The Internet made communications easier and cheaper, creating a truly global village in which people around the world were only a click away. It converted information into digital bits, instantly transporting nearly all intellectual property, from books to music, to users everywhere. It connected buyers and sellers at lower cost in ways never before possible. It enabled established companies to flatten their management hierarchies, while permitting start-ups to flourish by lowering their barriers to entry to a marketplace. In short, while disruptive to some, as new inventions always are, the Internet tended to make business more productive—to lower costs, to reach more customers in more places, to get more output for less input of capital or labor.

To economists, this sort of productivity gain has always been the holy grail—the best way to raise a nation’s standard of living without triggering inflation. In postwar America, roughly during the 1950s and 1960s, the economy was remarkably efficient, churning out productivity gains of about 2 to 3 percent a year. Though the United States encountered the usual cyclical ups and downs, wages grew nicely, jobs were ample, and inflation was modest. Suddenly, in the 1970s and 1980s, productivity growth stalled—down to about 1 percent a year. Economists debated the reasons—from the Vietnam War to higher oil prices—but everyone agreed that low productivity growth was a bad thing.

The Internet promised to reverse the decline, and intuitively it made sense. But the productivity numbers remained discouragingly low well into the late 1990s—recalling the famous quip by MIT economist Robert Solow, a Nobel Laureate: “You can see the computer age everywhere but in the productivity statistics.”1 At BusinessWeek, our economics editor, Mike Mandel, who held a PhD in economics from Harvard, began writing a series of articles about a “new economy,” in which growth was driven by technological change. In effect, he wrote, the business cycle was no longer dominated by such traditional industries as automobiles, housing, steel, and chemicals but rather by digital technologies. And since these new technologies increased efficiency, Mike argued that the productivity gains were real. Why was this so important? Because higher productivity gains would allow the economy to grow much faster without triggering increased inflation. And faster economic growth meant more jobs, increased wages, and higher corporate profits. He spelled all this out in one of his early cover stories, “The New Business Cycle,” published in the issue dated March 31, 1997.

If I had any doubts, they were soon erased by the persuasive arguments of Fed Chair Alan Greenspan. Based on his own analysis of the data and conversations with business executives from many different industries, he came



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