#Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients (Management 3.0) by Jurgen Appelo

Author:Jurgen Appelo [Appelo, Jurgen]
Language: eng
Format: epub
Tags: management, leadership, engagement, improvement, work-life
Publisher: Happy Melly Express
Published: 2014-08-30T07:00:00+00:00

When actors improvise on stage, the rules of Improv say they should respect whatever the other actors have created, add their own contributions to make things look even better, and adapt in a positive way to any unanticipated developments. In other words, respect, create, contribute, adapt. [Christiansen, “Rules for Improv”] There is also a strong focus on offering statements rather than asking questions, because by making your own statements you bring the conversation forward. When you merely ask questions, you’re just being lazy, expecting the other person to do all the work.

It is obvious that improvisation is a primary tool that has helped the human race to survive in changing environments, We’ve been improvising ever since saber-toothed cats developed fangs for possible use as human satay skewers. Improvisation is also exactly what we need in organizations in the 21st century [Fortier, “Improvisation”] and it’s a great analogy for people who want to change their lives. [Madson, Improv Wisdom] Furthermore, the rule that every improviser must make the other actors look better seems to me yet another example of autocatalysis. We find the same principle within top-performing organizations, such as IDEO, which has concepts such as “make others successful” and “be helpful” among their core values. [Amabile, Fisher and Pillemer, “IDEO’s Culture of Helping”] The mechanism that makes improvisation successful and that allows organizations to be top performers is also the enabler of life itself.

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