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The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance by Tristan Boutros & Tim Purdie

Author:Tristan Boutros & Tim Purdie , Date: December 2, 2017 ,Views: 156

The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance by Tristan Boutros & Tim Purdie

Author:Tristan Boutros & Tim Purdie
Language: eng
Format: mobi
Tags: -
Publisher: McGraw-Hill Education
Published: 2013-10-12T14:00:00+00:00


• There are two types of environmental influences: External Driving Forces and Internal Driving Forces.

• A Super System Map is a pictorial view of an organization’s relationship with its business environment and includes the following six principal components:

Organization

Customers

Suppliers

Competitors

Environmental influences

Shareholders/Stakeholders (if applicable)

• Strategic Planning is an organization’s process for defining its strategy or direction and for making decisions on allocating its resources to pursue this strategy, including its capital and people.



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The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance by Tristan Boutros & Tim Purdie.mobi


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