The LMS Guidebook: Learning Management Systems Demystified by Steve Foreman

Author:Steve Foreman [Foreman, Steven D.]
Language: eng
Format: epub
ISBN: 978-1-60728-165-8
Publisher: Association for Talent Development
Published: 2018-06-02T04:00:00+00:00

In smaller organizations, the core team may comprise fewer people, and any two or three of these roles might be filled by a single person.

Extended Team

The extended team is activated at key points in the project. It comprises people who will work with the LMS frequently after implementation. Consider including e-learning authors, instructional designers, training and curriculum managers, administrators, and registrars. Be sure to involve stakeholders representing all content that will be delivered through the system, including HR learning and development, sales training, customer service center training, customer training, and other groups with training responsibilities. These extended team members will be involved in implementation activities like administrator training, content cleanup, systems integration testing, usability testing, and user acceptance testing. These activities will be described in chapters 8 and 9.

The extended team should also include IT production support, database administrators, systems integrators, network managers, and security officers. As extensions of the core team’s IT architect role, these resources will be involved in systems-related tasks such as login and authentication, data migration, and systems integrations.

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