The Great Digital Transformation by Szatvanyi Gerard;
Author:Szatvanyi, Gerard; [Szatvanyi, Gerard]
Language: eng
Format: epub
Tags: General Fiction
Publisher: Forbes Books
Published: 2023-04-09T00:00:00+00:00
While not all organizations are jumping into headless commerce, some have already made leaps and bounds into the space. Amazon is a standout example of a commerce solution that is designed to accommodate different needs. By separating its back end architecture from its front end, the company is able to provide a seamless experience for consumers across different devices. Shoppers can engage on their desktops, on their phones, or even through Alexa, the voice assistant. A customer might check on an order status through their laptop or simply ask Alexa for an update. These features have helped Amazon become a go-to source for many consumers. These shoppers might not understand the back end features that provide their seamless experiences, but they know how it makes them feel, and that feeling is great.
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