The 100 Best Business Books of All Time: What They Say, Why They Matter, and How They Can Help You by Covert Jack & Sattersten Todd
Author:Covert, Jack & Sattersten, Todd [Covert, Jack]
Language: eng
Format: epub
Publisher: Portfolio
Published: 2009-01-25T05:00:00+00:00
Stack and a group of managers bought a division of IH that refurbished diesel truck engines; then called Springfield Renew Center, the division was in sad shape. Introducing OBM meant first committing to employee engagement. In the early days, Stack knew that you couldn’t engage people unless they had pride in what they did and where they did it. He held an open house and provided employees with the equipment to paint and spruce up their work areas, and brought in finished company products to display. On the weekends, families were invited to see where their family member spent the day.
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