Talent Keepers by Craig Taylor & Christopher Mulligan

Author:Craig Taylor & Christopher Mulligan [Craig Taylor]
Language: eng
Format: epub
Publisher: Wiley
Published: 2019-04-15T16:00:00+00:00

Trust Each Other with Your Careers

Early in TalentKeepers’ history, we received a couple of emails from someone claiming to be with the CIA. This person said he wanted to hire us to help with engagement and retention within the agency. We deleted the emails, figuring they were a prank by some colleague looking to make us laugh. But then we got a call. “Really,” the caller said, “I’m with the CIA. Please don’t hang up on me.”

Still sort of in disbelief, we listened as the contact explained that his organization was struggling with retaining agents.

“I’m not sure we can help you,” we said. “We work with retailers, call centers, and other professional environments. We deal with trust, communication, coaching, and career issues.”

“Those are the exact reasons people leave the CIA,” the contact insisted. “In the field, we trust each other with our lives, but when we return to the office, we don’t trust each other with our careers.”

We agreed to work with them.

As we transition into this chapter and delve deeper into the subject of career conversations, keep in mind that the higher you rise up the leadership ladder, the harder it is to have these career discussions. After all, the higher you climb, the fewer the opportunities you have to advance. Intraleadership dynamics become more acute when the people doing the talking are more competitive. In some ways, it’s easier to trust someone with your life than it is to trust them with your career.

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