Lasers in Dermatology and Medicine by Keyvan Nouri

Author:Keyvan Nouri
Language: eng
Format: epub, pdf
Publisher: Springer London, London

Communicate to the Patient that You Are Carefully Considering Options

Having had the patient describe the problem and having asked additional questions for clarification, the physician should take a moment to think. It is best to be sitting down for this, as studies have shown that patients prefer this, and view a physician who sits as one who spends more time with them.7 Patients are used to being interrupted hurried by their physicians, so some quiet thinking time may give them the correct impression that their concerns are being evaluated. A furrowed brow, leaning back in a chair, or even saying aloud, “let me consider what you have said,” will communicate that the physician is hard at work solving the problem. Of course, this phase should not last too long to avoid creating the impression that the physician is confused or unsure.

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