How to Talk to Anyone, Anytime, Anywhere by Larry King

Author:Larry King
Language: eng
Format: epub
Tags: Nonfiction
ISBN: 9780307421029
Publisher: Crown/Archetype
Published: 2007-12-17T16:00:00+00:00

TALKING TO YOUR SUBORDINATES

A simple rule of thumb works here: Talk to those who work for you the same way you want your boss to talk to you.

In large organizations there are often formal employee evaluations, stating goals and objectives for each member of your staff. In a smaller one the process may be handled less formally. But formal or not, such reviews are intended to accomplish exactly what we’re talking about here—to guarantee that you talk to each of your employees on a regular schedule and tell them what kind of a job they’re doing, where you think they can do better, and what specifically you’d like for them to concentrate on in the following evaluation period.

Personnel management people will tell you that the evaluation meeting to go over these points is also supposed to be a two-way street—that you should be willing to listen to what your employees have to say about you, the strong and weak points of the office’s operation and your role in it, and what they think you can and should do to make things run even better.

Periodic evaluation meetings with members of your staff are only one method of communicating with (not just talking to) your employees. But don’t just do this every six months. In the day-to-day working atmosphere, tell your employees how they’re doing. Give clear instructions. If time is a factor, make sure they understand that, and give them a deadline. Encourage them to ask questions so you can be sure they understand.

Be generous with your praise for good work. If you’re unhappy with something, tell them. Don’t avoid a confrontation by hoping the problem will dry up and blow away or solve itself, and don’t postpone action for a week while your blood pressure goes through the top of your head and you wind up exploding at the employee. This is the stone age way of treating grown-ups, including those who work for you, and it can cause a permanent rupture in your working relationship with that employee and with the rest of your staff, too.

Don’t play games with your staff members, either, by expressing your displeasure to another subordinate of yours and "using" them to convey your message for you. Have the professionalism, the integrity, and the guts to do it yourself.

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