Drive by Kelley Earnhardt Miller
Author:Kelley Earnhardt Miller
Language: eng
Format: epub
Publisher: Thomas Nelson
Published: 2020-01-30T00:00:00+00:00
What Do They Need to Know to Take the Next Step?
The best way to empower people to do what needs to be done is to make sure they have all the information they need to do it. This could include details as simple as a clear deadline: “I’ll need this report by EOB on February 1.” It could also involve more comprehensive instructions, such as “Form a team of six people to study the potential impact of this decision and meet weekly for a month to discuss it. Then give me a recommendation.”
The test of whether or not our attempts to communicate are successful is this: Do they cause others to take the actions we need them to take? Truly effective communication moves a process forward.
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