Doing Good by Jeffrey A. Kottler

Author:Jeffrey A. Kottler
Language: eng
Format: epub
Publisher: Taylor and Francis

Cathartic Processes

The helping relationship just described creates an atmosphere that is conducive for people to tell their stories and share their thoughts and feelings. People do often feel so much better when someone listens to them, reflects what is heard, and clarifies issues. Sometimes it is enough to just talk about what is most bothersome, even if there is nothing that can be done about it at the time. If you do nothing else for someone, if you can't intervene in a dramatic way, if you can't wipe out poverty or mental illness or cancer, you can still help him or her to feel understood. This is miraculous. It almost cannot be overstated how important this part of the helping process is, even if it might be insufficient by itself to promote necessary changes.

Listen to people. Very carefully. With compassion and caring. Let them know they have been heard and understood. Help them to tell their stories. Reflect back on the themes and issues that emerge. Generalize from this story to other aspects of life.

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