Business Writing Today: A Practical Guide by Natalie C. Canavor

Author:Natalie C. Canavor [Canavor, Natalie C.]
Language: eng
Format: epub
Publisher: SAGE Publications
Published: 2015-04-21T21:00:00+00:00

Messages that add nothing to the conversation are better left unwritten and unsent. Who doesn’t resent inefficient, ambiguous, time-wasting, wordy messages?

Here is one more important point: If your memo asks the reader to do something—and virtually every memo does—it’s usually smart to tell the person why. Abrupt commands, like show up at 1:45 or change the process from A to B, are far less successful than “Getting together will give us a chance to share... ” or “We’ve changed the CCC process because we need to comply with... ”

Here are some examples of bad memos to illustrate these points.

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