Agile Change Management by Franklin Melanie;

Author:Franklin, Melanie;
Language: eng
Format: epub
Publisher: Kogan Page, Limited
Published: 2021-03-15T00:00:00+00:00

Figure 4.8 details The details of the diagram are as follows: the diagram shows peer group or local colleagues, colleagues in other teams or locations, alliances or partners and suppliers. The elements involved in the levels of engagement are common goals, trust, automatic information sharing, conflicting priorities, distrust and limited information sharing.

CASE EXAMPLE

Shona is the finance manager for a professional association that employs 67 people. When she began the replacement of the organization’s finance systems she soon realized that she would need to redefine a lot of her relationships. Although she has a lot of responsibility and reports directly to the managing director, many people knew her as the person who sorts out their expenses! Getting people to relate to her as the change manager meant demonstrating her authority and her power. This has been especially important in redefining the relationships she has with other managers whose departments need to change to fit with the new financial processes.

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