The Eight Essential People Skills for Project Management by Zachary Wong

Author:Zachary Wong
Language: eng
Format: epub
Publisher: Berrett-Koehler Publishers, Inc.
Published: 2018-03-14T16:00:00+00:00

What Holds Back Difficult People and Underperformers

Most difficult people and underperformers have a hard time overcoming their negative or down attitudes. It might be a bad case of fear or excessive mental baggage, which weighs them down, distorts reality, and prevents them from moving forward. It’s an accumulation of bad feelings or worries that they can’t seem to reconcile, and sometimes it’s a fear of failure, criticism, uncertainty, or inferiority that keeps them from moving confidently forward. Regardless of the underlying causes, difficult people and under-performers struggle to roll forward productively.

Poor performers have a tendency to cover up their mistakes and inadequacies or blame them on past experiences outside their control—” I was never trained properly”; “I was unfairly treated”; “My supervisor doesn’t like me”; “I wasn’t given enough time to do my work.” Assigning blame, covering up, and making excuses are telltale behaviors of a low performer. High performers don’t rely on excuses to reconcile their mistakes but rather take the initiative, responsibility, and actions to promptly correct them (roll the ball forward); underperformers prefer to wait, defer, or take the safest route to make corrections; and difficult people spend their time defending and rationalizing their mistakes and taking countermeasures to fend off any criticism or blame.

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