The Art and Science of Training by Elaine Biech

Author:Elaine Biech [Biech, Elaine]
Format: epub
ISBN: 978-1-60728-095-8
Publisher: Association for Talent Development
Published: 2017-03-16T04:00:00+00:00

“The degree to which I can create relationships that facilitate the growth of others as separate persons is a measure of the growth I have achieved in myself.”

—Carl Rogers

Create a Safe Haven for Learning

Some learners may arrive excited about the training. Others may arrive thinking that training is punishment. Yet others may arrive bringing burdens. To create a safe haven, you should:

• Be prepared early enough to greet participants at the door, welcome them, learn their names, and allow time for them to tell you something about themselves.

• Share the objectives of the training early, prior to the session if possible.

• Let participants know how they will benefit from the information.

• Demonstrate your respect for each individual.

• Incorporate whimsy to pique curiosity and add a smile; for example, use crayons, clay, or brightly colored paper.

• Use names and sincere reinforcement to build rapport.

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