Managing the Matrix by Dawn Metcalfe

Author:Dawn Metcalfe
Language: eng
Format: epub
Publisher: Wiley
Published: 2014-02-23T16:00:00+00:00

Debra smiled. “Or something important?”

Johann didn't miss a beat. “You'd think, right? Given all the actually important things on our collective plate that we would all be wonderfully focused so that our personal and, some might say, petty emotions wouldn't get a look in but, of course, when it's important our emotions are clearly going to be involved. Having said that, some of the most emotional debates I've ever seen have been around the allocation of car park spaces!”

“So, if emotions lead to behaviour then why do we pretend that emotions aren't important at work?” Debra asked. She was genuinely interested to hear Johann's insights – especially about colleagues at his level.

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