Decision Quality: Value Creation from Better Business Decisions by Carl Spetzler & Hannah Winter & Jennifer Meyer

Author:Carl Spetzler & Hannah Winter & Jennifer Meyer
Language: eng
Format: mobi
ISBN: 9781119144670
Publisher: Wiley
Published: 2016-02-23T14:00:00+00:00

9

COMMITMENT TO ACTION

What one does is what counts and not what one had the intention of doing.

—Pablo Picasso

Achieving 100% quality in the first five links in the decision quality (DQ) chain—frame, alternatives, values, information, and reasoning—creates clarity about the best course of action. At that point, we know what we should do. We have clear intention, but that is not the same as doing it. Without action, the value of the best alternative is nothing more than potential value. Converting potential value into real value requires action.

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