Access to Information, Technology, and Justice by Gorham Ursula;

Author:Gorham, Ursula; [Gorham, Ursula]
Language: eng
Format: epub
Publisher: Rowman & Littlefield Unlimited Model
Published: 2017-06-09T00:00:00+00:00

Table 5.1. Plain-Language Issues (Sample Responses)

Survey Question

Sample Responses

Please describe any unexpected obstacles that were encountered during the initial development of the site.

“Recognizing the challenge of putting legal information in comprehensible (i.e., reading level of sixth–eighth grade) format.”

What measures have you taken to address these challenges [to the development of website content]?

“I will not publish most information that does not meet a certain level of plain language. There are exceptions, but for the most part . . . [w]e edit and edit and edit until we get it to the reading level we need.”

“Our content development staff have been trained in how to write in plain language, and we strive to keep all content at a sixth-grade reading level to keep all content accessible to self-represented people. We brainstorm together to try to simplify concepts; we outline our content to keep a tight scope of focus.”

“The Legal Content Editor is trained in plain-language writing and has reviewed and rewritten most existing content applying these techniques.”

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