199 Pre-Written Employee Performance Appraisals by Stephanie Lyster & Anne Arthur

Author:Stephanie Lyster & Anne Arthur
Language: eng
Format: epub
Publisher: Atlantic Publishing Group, Inc.
Published: 2007-06-15T00:00:00+00:00

Feedback for Motivation

Communicating feedback is not only for the purpose of identifying areas for improvement. Feedback is also a great motivating tool for employees and managers.

Performance can be improved by pointing out what is working and what is not working. Many employees and managers forget this. A manager’s ability to give feedback should be evaluated on two criteria:

1. Ability to be constructive.

Managers need to be evaluated on their ability to be constructive and supportive when giving feedback to employees. Areas to be evaluated are:

• Preparation.

• Documentation.

• Communication skills.

• Listening skills.

• Dedication to follow-up.

2. Ability to motivate.

People learn by example, so if an employee is performing better in one area than another, use the positive as an example for the negative. The employee inevitably feels better knowing that he or she is performing well in some areas and is motivated to improve where needed.

It is important that managers receive feedback from employees on what is working as well. A manager cannot improve his or her performance without knowing that a problem exists. Below is an example of what to look for when evaluating feedback communication skills.

Positive feedback communication skills

• Criticizes only in a constructive manner.

• Provides feedback in a timely manner.

• Welcomes feedback.

• Promotes teamwork and open discussions.

• Applies feedback.

• Effectively communicates the relevance of the feedback.

Poor feedback communication skills

• Receives feedback defensively.

• Criticizes the actions of others.

• Does not participate in team discussions.

• Does not apply feedback.

• Rarely makes the effort to provide feedback where necessary.

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