100 Great Handling Rapid Change Ideas by Peter Shaw
Author:Peter Shaw
Language: eng
Format: epub
Publisher: Marshall Cavendish International
In practice
• Be specific about the expertise that is needed to ensure success. Decide how much of this is available within the existing team.
• Be explicit about the type of external expertise you are bringing in and why.
• Be affirming when you see the positive effects of this external expertise in the way the team is working and making decisions.
SECTION K
LISTEN, COMMUNICATE AND ADAPT
LISTEN IN ORDER TO UNDERSTAND
THERE ARE PEOPLE WHO appear to listen and those who listen to understand.
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