Who Killed Change?: Solving the Mystery of Leading People Through Change by Ken Blanchard

Author:Ken Blanchard
Language: eng
Format: mobi, epub, pdf
Publisher: HarperCollins
Published: 2009-05-20T14:00:00+00:00

Incentive brightened. “First,” she said cheerfully, “we looked at monetary rewards. Change had calculated the dollar amount of savings ACME would realize if his proposals were implemented and he’d even calculated the effect on cash flow. Once he told me that, I suggested that a nominal amount of money might be motivating for some employees. I should let you know that we pulled Peter Performance Management into this discussion right away. We felt that this type of motivator without a relationship to Performance Management might backfire on us.” She stopped and McNally noticed a change in her demeanor.

“What was the outcome?” McNally inquired.

“We spent several weeks off and on in meetings creating a program that linked Change, Performance Management and the new behaviors we expected. We made sure it was fair and measurable, but the whole thing got nixed.”

“By whom?”

“Bailey Budget,” replied Incentive. She did not mask her anger.

McNally reflected that Budget had certainly taken the efficiency value to heart, and Incentive obviously resented that.

“What else did you advise Change to do?” he asked Incentive.

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