The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World by Reichheld Fred & Markey Rob

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World by Reichheld Fred & Markey Rob

Author:Reichheld, Fred & Markey, Rob [Reichheld, Fred]
Language: eng
Format: mobi
ISBN: 9781422173350
Publisher: Harvard Business Press
Published: 2011-09-19T16:00:00+00:00


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