The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relati by David Horsager
Author:David Horsager [Horsager, David]
Language: eng
Format: azw3, mobi
Publisher: Free Press
Published: 2012-10-09T04:00:00+00:00
Grateful
vs.
Thankless
Good listener
vs.
Talker only
Talks about ideas
vs.
Talks about people
Sees the positive side
vs.
Constantly complaining
Optimistic
vs.
Pessimistic
Encouraging
vs.
Critical
Honest/Real
vs.
Exaggerating
Gossip Erodes Trust
While gossip can feel like a good way to connect with someone about a common concern for another person, it really repels. Why? Because if you will gossip about a person not in the room, what is to say that you will not gossip about me when I am not around? For that reason, gossip breeds skepticism and erodes trust. When gossip is taking place, communication becomes guarded and efficiency slows.
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