The Art of Coaching Workbook by Elena Aguilar

Author:Elena Aguilar [Aguilar, Elena]
Language: eng
Format: epub
ISBN: 9781119759027
Publisher: Wiley
Published: 2020-10-20T00:00:00+00:00

It’s critical that we are aware of our body language so that we can build and maintain trust. And it’s critical that we pay attention to our client’s body language so that we can better understand them.

Nonverbal communication can be expressed through the following (and many other cues):

breathing patterns including sighs and loud exhales

yawning

leaning forward or backward

head movement such as nodding

furrowed brows

a set jaw

pinched lips

eye contact or lack of eye contact

hunched shoulders

crossed or uncrossed arms

hand movements like clasping, fidgeting, or rubbing

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