Teacher Burnout Turnaround by Patricia A. Jennings

Author:Patricia A. Jennings
Language: eng
Format: epub
Publisher: W. W. Norton & Company
Published: 2020-10-28T00:00:00+00:00

CHAPTER 6

Design Thinking

Chapter 5 conveyed tips for cultivating systems thinking. In this chapter, I introduce design thinking so you can add it to your repertoire of school transformation tools. First, let’s examine the different levels of complexity in systems and a rule of thumb rubric for applying appropriate approaches.

Addressing Complexity

Without first understanding the context of any given situation, it’s difficult to apply design thinking.

The Cynefin framework is used to support decision-making (Snowden & Boone, 2007). The Cynefin framework, named after the Welsh word for habitat, was created by Dave Snowden when he worked at IBM Global Services (Snowden, 1999). It has been updated and revised several times in collaboration with his colleagues at Cognitive Edge (https://cognitive-edge.com/blog/cynefin-st-davids-day-2020-1-of-n/). The framework identifies four domains, or levels, of complexity and provides guidance for addressing problems or making decisions within each of these levels. The dark center represents the domain of confusion, when we don’t know which domain we are in.

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