Moral Reasoning at Work by Øyvind Kvalnes

Author:Øyvind Kvalnes
Language: eng
Format: epub, pdf
ISBN: 9783030151911
Publisher: Springer International Publishing

All this effort has the aim of increasing automation with new IT systems. The purpose is to meet growth and limit hiring as much as possible, increase service, and minimize fraud.

Student B, Reykjavik

The plus for the banking business will be the benefits from lower costs with the underwriting department and less fraud losses due to no judgement or human intervention in the process.

Student C, Oslo

The common assumption in these claims is that automation can reduce the dependence on human interactions and social arenas where corruption currently takes place. It is not that the bots come along armed with a superior morality but rather that they can be programmed into sticking to the facts and figures and not be influenced by ingratiating behaviors or attempts to gain improper advantages through the use of improper business methods.

In this chapter, we have seen that when we study automation through the lens of ethics, it has a prescriptive, do-good dimension and a proscriptive, avoid-harm dimension. The emergence of artificial intelligence and bots in organizational settings introduces possibilities that transcend our current capacities for understanding. With this development come ethical challenges for decision-makers. The programming of autonomous vehicles has already received plenty of attention, and other issues will follow. To some extent, traditional ethical theories such as utilitarianism and duty ethics offer guidelines on how we can reason and reflect about those choices, but a richer set of concepts may be called for in order to keep track of developments in this area.

Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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