Emotional Intelligence: Why Emotions Are Great Tools But Bad Bosses by Weston Diane

Author:Weston, Diane [Weston, Diane]
Language: eng
Format: epub, mobi, azw3
Published: 2020-12-07T16:00:00+00:00

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How

to Develop the Skills to Read Other People’s Signals

Reading signals involves being able to notice and interpret social cues. This involves understanding body language, tone of voice, and other non-verbal communication such as the following.

- Eye contact

- Facial expressions

- Personal space

- Touch

- Gestures

- Posture

- Appearance

- Tone of voice: both volume and pitch

If you are new to paying attention to these sorts of things, the aspects of body language that will give you the most information are eye contact, facial expressions, posture, and tone of voice. We will look at all three in this chapter.

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