Emotional Intelligence: Boost Your EQ For Business And Relationships: Actionable Ways To Improve Your People Skills For Greater Success In Work And Life by Mason Robin

Author:Mason, Robin [Mason, Robin]
Language: eng
Format: azw3, epub, pdf
Publisher: Robin Mason
Published: 2020-05-29T16:00:00+00:00

The concept of an artful critique, as put forth by Harry Levinson, advocates that a critic must narrowly target what a person has done wrong in a specific scenario instead of attacking their character and thereby prompting them to act defensive. When a person becomes defensive, the whole focus of the conversation shifts to an attack-defense mode. This renders the confrontation useless since the person on the receiving end thinks that their failures cannot be fixed and therefore becomes discouraged. This skill can be especially valuable for leadership who is charged with the critical task of appraising employees.

To be an artful critique, you must practice the following;

Be specific . Let people know exactly where they have gone wrong in a specific scenario. Avoid generalization as it simply confuses the other person.

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