Active Listening Techniques: 30 Practical Tools to Hone Your Communication Skills by Leonardo LCSW Nixaly

Author:Leonardo LCSW, Nixaly [Leonardo LCSW, Nixaly]
Language: eng
Format: epub
Publisher: Rockridge Press
Published: 2020-07-06T16:00:00+00:00

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If you ask someone a complicated question, give them up to 15 seconds to respond. Keep in mind that a question that might seem simple to you might not be so simple to someone else.

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If you aren’t talking and the mood is tense, people can get offended. If you’re being silent because you have nothing else to say or are so upset that you don’t want to talk, let the other person know.

CHAPTER 5

Persuasion

The tools in this chapter build on your active listening skills to help you persuade others to see things from your point of view—and, ultimately, get what you want out of a conversation. We’ll look at how to give speakers what they need, choose the right words for optimal persuasion, project confidence, and more.

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