The Zappos Experience: 5 Principles to Inspire, Engage, and WOW by Michelli Joseph

Author:Michelli, Joseph [Michelli, Joseph]
Language: eng
Format: mobi
Publisher: McGraw-Hill
Published: 2011-10-06T16:00:00+00:00

ZAPPIFIED BRAIN BREAK

Did you know that executives at Zappos literally work in a jungle? Tony Hsieh and other Zappos senior leaders, referred to as the monkeys, occupy a group of desks in the center of the Zappos Headquarters. This area features lush green foliage dangling from the ceiling above the cubicles. Thus, the area of desks is aptly referred to as “Monkey Row.” Think about the tone set in terms of humility, accessibility, and fun when corporate leaders work in centrally located and playfully decorated cubicles. Leadership at Zappos is well beyond a open door policy. They thrive in a no door environment. Now you know about the jungle and the monkeys … so pass it on!

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