Engage! by Maheshwari Sunil;

Author:Maheshwari, Sunil; [Maheshwari, Sunil]
Language: eng
Format: epub
Publisher: SAGE Publications
Published: 2019-01-23T16:00:00+00:00

8

SUPERVISORY ACUMEN

Rank does not confer privilege or give power. It imposes responsibility.

—Peter F. Drucker

The Supervisory Mandate of Synchronization

Source: Samatvam Academy

Supervision refers to the act of overseeing the activities performed by other people. It is concerned with observing, guiding and monitoring a group of people as they apply themselves towards the performance of the assigned responsibilities—within time, cost, quality, safety and other stipulated parameters.

The term supervision arises out of a combination of the two words ‘super’ (meaning over and above) and ‘vision’ (the act of seeing). On the other hand, the term ‘acumen’ refers to the possession of keen insight. Thus, supervisory acumen is the ability to educate a team of people about the job requirements as well as expectations and then purposefully coordinate their efforts towards accomplishment.

The core supervisory mandate is to achieve collective results by:

1. Implementing the performance agenda for a group of individual contributors.

2. Harmonizing and integrating their efforts.

3. Providing guidance and counsel as necessary.

This mandate places the supervisor at the second rung of the accountability hierarchy. In contemporary parlance, the supervisor is also variously referred to as the departmental head, team leader or project incharge.

Supervisors usually have strong working knowledge of the activities under their charge. They leverage the strengths of their colleagues, give clear directions and provide timely feedback to the people.

Effective supervisors are known to be considerate, supportive, democratic, flexible and development-oriented. They respond with alacrity to contingent events and reciprocate sensitively in delicate situations. Their creativity lies in managing the overall context within which the workgroup operates.

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