Corporate Sustainability and Responsibility in Tourism by Dagmar Lund-Durlacher & Valentina Dinica & Dirk Reiser & Matthias S. Fifka

Author:Dagmar Lund-Durlacher & Valentina Dinica & Dirk Reiser & Matthias S. Fifka
Language: eng
Format: epub
ISBN: 9783030156244
Publisher: Springer International Publishing

The materiality matrix reflects an integral approach and strategy of CSR activities in business and operations. For each of the earlier mentioned four pillars, indicators and objectives are formulated, including a time schedule. Air France-KLM’s CSR performance within these four categories will be addressed very briefly next.

11.3.2.1 Environmental Pillar

As far as the environment pillar is concerned, the company expresses its wish to reduce its environmental footprint through improving their operations, innovation within the supply chain and mobilising their staff and the industry. In protecting the environment, Air France-KLM defined targets for CO2 reduction, investing in biofuels, reducing noise, waste and energy consumption, introducing sustainable products, and expected from their suppliers to do the same. A main target is to reduce CO2 emissions by 20% by 2020 supported by a global system of offsetting CO2 emissions of aircrafts. , In addition, it aims to recycle and recover non-hazardous waste for 100% and hazardous waste for 60% by 2020.

In 2016, the CSR performance of the concern within the environmental domain shows a positive result on different levels. For example, with regard to flight operations, CO2-emissions have been reduced by 8.5% (g/CO2/passenger/km) and global noise energy by 34% since 2011. About ground operations, the concern has managed to reduce, in the same period, its total energy usage by 19% (MWh), its water usage by 6% (m2), and its total waste by 11% (tons) (since 2000) (Air France-KLM 2017c).

As far as the future is concerned, Air France-KLM has committed itself to implementing CORSIA (Carbon Offsetting and Reduction Scheme for International Aviation) which will come into effect in 2021. In 2015, the company reaffirmed its commitment to reduce greenhouse gas emissions, improve the efficiency of energy use and develop sustainable biofuels.

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