Problem Solving 101 by Ken Watanabe

Author:Ken Watanabe [Watanabe, Ken]
Language: eng
Format: epub
Publisher: Penguin Publishing Group
Published: 2009-03-05T00:00:00+00:00

By staying focused on both these goals, Eggplant and Tofu are making use of the knowledge they gained in the analysis process. If they ignore all that their data tells them, all their work would be for naught. Here’s the list of communication routes they decided to look into. They checked off whether each action would (1) make people aware of the show, and (2) make people actually want to attend.

Eggplant and Tofu added three additional actions to their list based on the findings from their interviews. They decided to change the starting time of the concert and also figured out a way to keep the concert fresh. This is what they came up with:

11 Change the concert starting time to 5 p.m.

12 Switch 20 percent of the songs to new songs and change the song order to keep the concert fresh.

13 Have Tofu tell jokes and stories about the band between songs to entertain the crowd.

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