15 Tools to Turn the Tide by Seth Freeman

Author:Seth Freeman
Language: eng
Format: epub
Publisher: HarperCollins
Published: 2023-03-16T00:00:00+00:00

Here, in the better version, you’re slowing things down, paraphrasing first, affirming that you understand (if not agreeing), then adding something more without directly contradicting—an approach that lets you be hard on the problem, soft on the person. Stan used the Exactly! Challenge too.

But what if you can’t even remember a two- or three-word tool in the heat of the moment? Then remember just one:

Breathe. When you’re flooded and can’t even think, do what hostage negotiators do: slow down and breathe in. Research suggests what their experience shows: simply pausing and breathing for a few seconds calms the reptile brain, the fear-driven reactivity that irritators spring from, and makes reframing easier.5

Reframing is just one of several ways to use words powerfully and gently, to speak softly, solve strongly. Another is a simple way to change someone’s mind when you’re dealing with a Godzilla figure who seems unmovable.

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.