Projects Without Boundaries by Russ J. Martinelli & James M. Waddell & Tim J. Rahschulte

Author:Russ J. Martinelli & James M. Waddell & Tim J. Rahschulte
Language: eng
Format: epub
Published: 2017-04-10T00:00:00+00:00

With all types of conflict, virtual project managers must allow individuals the opportunity to express their differences and allow team members to establish resolution as the first approach. It is not a matter of who has the best ideas or solutions that is important; What is important is finding the solution that will provide the greatest benefit to the team. Doing this requires the establishment of an open team environment and an understanding of the team guidelines for conflict resolution. It may also require coaching on the part of project managers. If the individuals in conflict are not successful in finding a solution among themselves, team leaders will need to intervene (see the box titled “Tips for Resolving Team Conflict”).

Conflict management presents one more argument for taking the opportunity to establish face-to-face contact between members of a virtual team. Evidence shows that on geographically distributed teams, interpersonal bonds are lower, team cohesiveness is lower, members are less satisfied with cross-team interaction, and in general people like each other less than compared to traditional teams.13 These are all factors created by a lack of trust among members of the team and lead to a higher incidence of negative team conflict. In order to trust one another, people must know one another. The surest way to help the geographically distributed team get to know one another is to get them together physically and allow personal relationships to form.

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.