Leadership in a Time of Crisis by Scott Osman & Scott Osman

Author:Scott Osman & Scott Osman [Goldsmith, Marshall & Osman, Scott]
Language: eng
Format: epub
Publisher: RosettaBooks
Published: 2020-11-15T00:00:00+00:00

TWO PRINCIPLES FOR LEADING YOUR ORGANIZATION THROUGH THE COVID-19 CRISIS

Harry M. Kraemer

The challenges facing organizations, employees, and communities in the COVID-19 crisis are unprecedented, the stakes are high, and certainty is nowhere to be found. Under such staggering circumstances, it is only natural for leaders to feel unprepared to lead capably, nimbly, and honorably.

“You’re feeling worry, fear, anxiety, pressure, and stress. And these feelings completely overwhelm you. And as a result of basically becoming overwhelmed, you almost become incapacitated,” says Harry Kraemer.

Kraemer is a former chairman and CEO of the $12 billion global healthcare company Baxter International. In addition to being a clinical professor of leadership at Kellogg, he also is an executive partner with the private equity firm Madison Dearborn. Over the years, he has led through crises small and large—including a tragic crisis involving faulty dialyzers and patient deaths.

In his view, there are two main things leaders need to understand in a crisis—two mantras, if you will, that offer a calm way forward, no matter what the situation. And, as he has been cautioning boards and management teams repeatedly in the past few weeks, COVID-19 is no exception.

“Almost every crisis is different. So there’s not a game plan for solving the crisis. However, there is a game plan, in my mind, for how you should approach the crisis,” he said.

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