Imagine It Forward by Beth Comstock & Tahl Raz
Author:Beth Comstock & Tahl Raz
Language: eng
Format: epub
Publisher: Random House of Canada
Published: 2018-09-17T16:00:00+00:00
HAVING DIFFICULT CONVERSATIONS
“Conversation is a meeting of minds with different memories and habits,” British historian and philosopher Theodore Zeldin says. “Conversation doesn’t just reshuffle the cards: it creates new cards.”
That is why constantly talking with colleagues and, even more so, detractors is so vitally important. Here are a few tricks I’ve learned over the years to conduct those difficult conversations, and to co-opt those with whom you don’t necessarily have a positive relationship, in order to turn conflict into momentum.
1. Keep the opposition close. It’s vital to do things like have coffee with the person most dedicated to seeing you fail. I should have sat down for coffee with Jeff Zucker—often.
2. Ask your opponents to articulate their vision for success. I didn’t ask Zucker several vital questions about NBC and digital: What are your goals? What does success look like to you?
3. Be candid. Turn conflict into the basis for an alliance.
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