Handbook on Business Process Management 1 by Jan vom Brocke & Michael Rosemann

Author:Jan vom Brocke & Michael Rosemann
Language: eng
Format: epub
Publisher: Springer Berlin Heidelberg, Berlin, Heidelberg

Purpose

E.g., analysis,

documentation,

execution,

reengineering.

View

User view in the modeling process: e.g.,

administrative-oriented,

customer-oriented.

Role

User involvement in the modeling process:

e.g., process owner,

secretary,

administrator.

Model properties

E.g., low cost,

full exploitation of resources,

minimal fault rate,

standard process.

Complexity

E.g., high abstraction: limited number of elements granularity level: high number of process elements

Beside such “conventional” influence factors, users may be driven by modeling guidelines (Becker et al. 2000), which include, e.g., correct syntactical structuring or standardized process element names (Reijers et al. 2010). For instance, a Petri net-based business process model is considered as being structurally correct if it complies with the well-handledness respectively with the well-structuredness property (van der Aalst 1998). This structural property for business process models is violated if for example an alternative flow initiated by an OR-split is later to be synchronized by an AND-join. A correct syntactical structuring of process models is considered in our recommendation system, but this feature will not be explained in detail in this chapter.

One result of the evaluation of our tool was that the recommendation system is equally useful for all users, independently of their modeling expertise. Therefore, we disregard the user’s modeling expertise as influence factor for the model recommendation process.

In the next section, we will explain how these influence factors are considered in the recommendation-based modeling support system.

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