Handbook of Usability Testing by Jeffrey Rubin

Author:Jeffrey Rubin
Language: eng
Format: epub, mobi
Published: 2011-03-01T16:00:00+00:00

Customize your own codes to your specific needs. The coding schemes can get quite elaborate, so make sure that you can at least remember them without having to look them up, as that defeats one purpose of having them. The other purpose is for quick evaluation of the data collection sheets during analysis. Make sure that the codes are easy to spot, especially if someone else will be helping you analyze the data.

Figure 8.6 Simple shorthand key

If you will be using more than one observer to collect different types of data, consider using different data collection forms. One person's form might be specifically designed for noting times, while another's might be designed for capturing participant comments and observations.

The following figures give examples of two types of data collection instruments for manual collection. The first example, Figure 8.7, is a generic form that can be used for any type of product, be it hardware, software, web site, electronic device, or documentation.

Figure 8.7 Generic data collection form

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