Growing Pains by Eric G. Flamholtz & Yvonne Randle

Author:Eric G. Flamholtz & Yvonne Randle [Flamholtz, Eric G. & Randle, Yvonne]
Language: eng
Format: epub
ISBN: 9781118916421
Publisher: Wiley
Published: 2015-11-23T00:00:00+00:00

Performance Management Systems and Other Forms of Organizational Control

Performance management systems are actually only one of the ways that organizations influence or control the behavior of their members (employees). The most basic method of control is personal leadership, involving the direction of day-to-day as well as longer-term behavior. Another method is the role description and related organizational structure (discussed in Chapter 7). A role description prescribes how an individual should focus or allocate his or her time. The macro structure prescribes reporting relationships, and is another form of control. Finally, the corporate culture is another dimension of control. It identifies the values and behavioral norms desired and expected in an enterprise.

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