The Trusted Advisor by Charles H. Green & CHARLES H. GREEN & ROBERT M. GALFORD

Author:Charles H. Green & CHARLES H. GREEN & ROBERT M. GALFORD
Language: eng
Format: epub
Tags: Professional Ethics
Publisher: Free Press

Naming and Claiming

A useful technique for emotional framing is a technique that we call naming and claiming. This phrase refers to the breakthrough that can come from speaking what hitherto may have been “unsayable,” articulating something that was previously too uncomfortable to be stated.

Naming and claiming is characterized by three factors:

1. An acknowledgment of the difficulty of raising the issue

2. An acceptance of the responsibility for raising it

3. A direct statement of the issue itself

Many cultures have a phrase for such situations, where the embarrassment from the passage of time exceeds the original situation itself. We call it “the elephant in the parlor.” This is a phrase for the “things that cannot be said,” even though everyone knows them to be true. These situations can only be handled by emotional framing.

Using emotional framing is the equivalent of dynamiting a stream that has become clogged up to the point of dysfunctionality. There are echoes of emotional framing in psychotherapy and religion, in the bringing forth (through counseling or confession) of things that were previously left unsaid.

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