Libby, Deitrick. Cases in Nonprofit Management: A Hands-On Approach to Problem Solving by Pat Libby & Laura Deitrick

Author:Pat Libby & Laura Deitrick
Language: eng
Format: epub
Published: 2016-02-18T09:27:55.560159+00:00

CASE 7.2 THEFT: TOO MANY COOKS IN THE KITCHEN

Dawn Alexander was one of those people everybody loved. She was active in her church, a longtime treasurer of the Rotary Club, and the bookkeeper for Maynard Meals on Wheels. Although she never married, people tended to think of Dawn as a grandmotherly figure. She was always smiling, ready for a hug, and the first to volunteer for a good cause. Every year, Dawn led the town’s Christmas toy drive—kicking it off with a huge donation of stuffed animals, games, and other toys that she would purchase with her own money. She was all around Maynard doing one good deed after another and was always humble about her efforts.

When Owen Crane took over as executive director of Maynard Meals on Wheels, he was both excited and worried about the challenges that were ahead of him. Prior to joining the agency, he had been the assistant director of Waldo Senior Services, a nonprofit in a neighboring town that was funded largely through state grants. It was a job he had held for nearly 8 years. When it was announced that Rusty Daniels would be retiring as executive director of Maynard Meals, Owen jumped at chance to become an executive director himself and to lead an organization that was so important to the senior community.

Owen was 36 years old, yet he had always had an affinity for seniors and cared deeply about those who struggled to make ends meet. He knew too that he had big shoes to fill and big challenges ahead: Rusty had led Maynard Meals for almost 25 years, was beloved in the community, and known for operating a well-run compassionate organization. Owen had a lot to live up to in all of those regards, and, in addition, he would need to actively raise money from individual donors, private foundations, and the corporate community, which was something he had never done before.

During his first week at Maynard Meals, Owen had individual meetings with all of the senior staff. He was most nervous about meeting with Dawn because he was anxious to get a handle on the budget and fund-raising needs of the agency. He was immediately reassured by Dawn’s warm demeanor. “I can see you’re nervous, Owen; please try not to worry.” Dawn explained that the $1.9 million budget fit neatly into 8 categories:

$24,000 United Way

$30,000 corporate sponsors (3 banks and LL Bean)

$47,000 private foundation grants (5 different foundations)

$915,000 government grant

$115,000 individual supporters (many small gifts and 4 people considered to be large donors)

$640,000 fee for service (meal sales)

$125,000 special events (primarily the annual dinner dance and awards ceremony)

$10,000 endowment

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