User Centric E-Government by Saqib Saeed T. Ramayah & Zaigham Mahmood

User Centric E-Government by Saqib Saeed T. Ramayah & Zaigham Mahmood

Author:Saqib Saeed, T. Ramayah & Zaigham Mahmood
Language: eng
Format: epub
Publisher: Springer International Publishing, Cham


SEAP completes the first phase of the agile electronic public procurement model with the feature called AwardPocedures (Fig. 7.8—print screen from SEAP), through which participants may decide on the type of procedure to be performed. The next step of the proposed model is the actual electronic public procurement procedure through the game phase (eAward).

Fig. 7.8Award procedures feature in SEAP

The post-game phase (eExecution) of the generic agile eProcurement model involves activities related to public procurement contract management and progress (order management, bills, payment orders, addendums etc.), which currently are not implemented in SEAP. This is why AADR considers a priority the implementation of Open Contracting Data Standard in SEAP, as an instrument to increase transparency of public procurement; this is a feature of the project developed on European funding—SICAP . Open Contracting Data Standard is available in SEAP starting with August 2016 [3]. This involves providing (in a processable format—JSON) the following data: information about procurement planning, information related to the contracting/procedure initiating authority, information related to contract implementation (contract phase, description of contract phase, phase deadline, contract status, contract related documents, list of contract related expenses), information related to payments made for a contract (transaction date, source of money/transaction, payer, payment beneficiary, information about addendums, modifications of the contract, reasons for rejecting the addendums).

SEAP provides a series of features and comes to support the legislation by providing a central hub for procurement on national level, transparency, search and reporting features, the possibility to take advantage of opportunities to buy/sell, a space where offer and demand can meet etc. In order to implement the principle of efficient use of public funds, SEAP must be used together with other modern technological solutions.

Unfortunately, SEAP also has some shortcomings. For example, it is not designed to conduct calculations and reports regarding cost-efficiency or cost-benefits indicators [6], does not allow advanced searches and searching is slowed down by the need to input a CAPTCHA code. Even more, the file format is not standardized for multi-criterial searches and there are no management modules for contracts, payments, orders, statistical analysis.

The analysis of the national public procurement system has led to identification of a series of shortcoming that have lead, over time, to inefficient use of public funds, bureaucratic barriers and a lack of responsibility, numerous complaints that led to prolongation of procedures or even cancelling them, low use of electronic means, financial corrections and low absorption of European funds.

Considering existing problems (detailed in [1]), the current goal is to develop a performant environment for public procurement aligned with European Union requirements and current legislation regarding public procurement. SICAP provides increased efficiency of public services through administrative services provided via modern electronic means, which are efficient, effective and easily accessible, based on interoperability paradigms, security and traceability, in order to create services for citizens, juridical persons and public administration [3].

The new SICAP system comes to help solve the problems of SEAP, increase the automation of public procurement and its management and the efficiency of public procurement activities. SICAP



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