The Tom Peters Seminar by Tom Peters

Author:Tom Peters [Peters, Tom]
Language: eng
Format: epub
ISBN: 978-0-307-76475-1
Publisher: Knopf Doubleday Publishing Group
Published: 2010-09-21T16:00:00+00:00

That’s the way it was at McKinsey & Co., where I worked in the 70s. We were always racing to keep up with the demands of the day; and, moreover, performance on the current project was the make-or-break issue. Yet it was also clearly understood (via “culture” and evaluation schemes) that to get ahead you helped others and developed a reputation for doing so, no matter how much pain was involved.

I naively assumed that a similar atmosphere existed in most companies. My mistake. It didn’t and doesn’t. I’ve learned that few professional service firms, never mind steel mills, have a knowledge-sharing culture. How to create such a culture, especially with layoffs growing and survivors’ workloads exploding, is one of the biggest conundrums that managements, bent on creating value from dispersed knowledge, face today.

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