The Pocket Universal Methods of Design, Revised and Expanded by Hanington Bruce;Martin Bella;

Author:Hanington, Bruce;Martin, Bella;
Language: eng
Format: epub
Publisher: Quarto Publishing Group USA
Published: 2021-05-15T00:00:00+00:00

Dissatisfied

Desired

Required

Questionable

Question 2: If product attribute is absent, the customer feels . . .

069

Key Performance Indicators (KPIs)

Measurements of how well you are doing against quantifiable, widely accepted business goals

KPIs measure where you were yesterday and where you are today, in relationship to where you are trying to go in terms of some predefined business objective.

Each KPI is a measurement derived from an individual’s interaction with your product or service.

KPIs are great for quantifying behavior or value metrics (e.g., the ratio of people who abandon their shopping cart versus those who complete the sale).

As an action-oriented measure, KPIs can help: – Recognize, prioritize, and react as issues occur

– Meaningfully summarize and compare data and use it to your advantage

– Document a business case for change

– Foster an ongoing organizational understanding of how people respond to your product or service

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.