The Knowledge Manager's Handbook by Nick Milton;Patrick Lambe;

Author:Nick Milton;Patrick Lambe; [Неизв.]
Language: eng
Format: epub
Publisher: Kogan Page
Published: 2019-09-17T08:09:12+00:00

update project management guidelines to include new KM processes;

update operational guidelines to include new KM processes;

update reporting guidelines to include new KM governance;

change performance management or rewards and recognition system to support KM activities.

Reporting and planning

apply KM metrics;

define reporting structure;

monitor and measure KM activity, outputs and outcomes;

conduct annual reporting and planning;

facilitate steering team meetings – preparation and reporting.

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