The Essential Workplace Conflict Handbook by Mitchell Barbara; Gamlem Cornelia; & Cornelia Gamlem
Author:Mitchell, Barbara; Gamlem, Cornelia; & Cornelia Gamlem
Language: eng
Format: epub
Publisher: Career Press
Published: 2015-04-09T04:00:00+00:00
Essential Tips
People want to know what’s expected of them. Tell them early and tell them often.
Be accountable for the expectations you set and hold others accountable as well.
Change behavior by pointing out natural consequences—the impact of the actions on others.
Expectations can be implied as well as expressed. When you’ve raised expectations through your actions, don’t keep people hanging. Close the loop.
Adjust your leadership style to the situation and the people involved.
Don’t be afraid to lead from any chair in the organization.
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