Strengthening Active Labour Market Policies in Italy by OECD

Author:OECD
Language: eng
Format: epub
Tags: employment
Publisher: OECD Publishing
Published: 2019-05-15T00:00:00+00:00

Spain. State Public Employment Service (SEPE). Services Charter 2015-18.

Mission: To contribute to the development of an employment policy, manage the unemployment protection system and guarantee the flow of information on the labour market to ensure insertion and long-term employment for workers and improvement of human capital for companies in collaboration with the Autonomous Communities’ Public Employment Service and other actors in the labour market.

Vision: Achieve excellence in the management of our citizen services, making the most of new technologies and directing contributions through the National Employment System to increase the quality of the labour market.

Core values: In order to comply with the provision of services entrusted to us and to reach objectives of being a quality body of reference in the delivery of those services, we are governed by the following principles: 1) Culture of service to citizens, 2) Innovative capacity, 3) Transparency, 4) Collaboration with other actors in the labour market, 5) Commitment to the body’s personnel, 6) Quality in management.

Responsibilities: 1) Develop state-wide policy proposals regarding employment, training for employment and unemployment protection. 2) Plan and foster employment policy proposals focused on people’s and corporate needs. 3 Manage unemployment benefits, realising the protection rights of unemployed people. 4) Conduct research, studies, analysis and statistics collection at a state level on the situation of the labour market and provide solutions to improve it.

These functions are performed proactively, by anticipating new needs, with the aim of providing a fast and efficient service.

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