Service Management: An Integrated Approach to Supply Chain Management and Operations (FT Press Operations Management) by Haksever Cengiz & Render Barry

Author:Haksever, Cengiz & Render, Barry [Haksever, Cengiz]
Language: eng
Format: epub
Publisher: Pearson Education
Published: 2013-06-10T21:00:00+00:00

Endnotes

1. Andrew D. Bartness, “The Plant Location Puzzle,” Harvard Business Review (March–April 1994).

2. See, for example, Richard Muther, Systematic Layout Planning, Second Edition (Boston, MA: Cahners Books, 1973).

3. For more information on quantitative models and their applications to facility location decisions, see Reza Zanjirani Farahani and Masoud Hekmatfar (Eds.), Facility Location: Concepts, Models, Algorithms and Case Studies (Physica Verlag Heidelberg, 2009); and Zvi Drezner (Ed.), Facility Location: A Survey of Applications and Methods (New York, Springer-Verlag, 1995).

4. This example has been adopted from Jay Heizer and Barry Render, Production and Operations Management, Tenth Edition (Upper Saddle River, NJ: Prentice Hall, 2011), pp. 322–323.

5. E. H. Bowman & J. B. Stewart, “A Model for Scale of Operations,” Journal of Marketing (January 1956), pp.242–247.

6. M. A. Effroymson and T. L. Ray, “A Branch and Bound Algorithm for Plant Location,” Operations Research (May–June 1966).

7. Robert J. Atkins and Richard H. Shriver, “A New Approach to Facilities Location,” Harvard Business Review, Vol. 46, No. 3 (May–June 1968).

8. W. J. Reilly, The Law of Retail Gravitation (New York: Putnam and Son, 1931).

9. David L. Huff, “Defining and Estimating a Trading Area,” Journal of Marketing, Vol. 28 (1964), pp. 34–38.

10. David Ault, Stephen Bass, and Thomas Johnson, “The Impact of New Hospital Construction on the Service Areas of Existing Hospital Complexes,” Proceedings of the American Institute for Decision Sciences (St. Louis, 1971).

11. R. L. Morrill and M. B. Kelley, “The Simulation of Hospital Use and the Estimation of Location Efficiency,” Geographical Analysis, Vol. 2 (1970), pp. 283–300.

12. Frank J. Cesario, “A Generalized Trip Distribution Model,” Journal of Regional Science, Vol. 13 (1973), pp. 233–248.

13. Barry Render and Gerald Shawhan, “A Spatial Interaction Model for the Allocation of Higher Education Enrollments,” Socio-Economic Planning Sciences, Vol. 11 (1977), pp. 43–48.

14. Richard Church and Charles Revelle, “The Maximal Covering Location Problem,” Papers of the Regional Science Association (Fall 1974), pp. 101–118.

15. Portions of the rest of this chapter were adapted from Jay Heizer and Barry Render, Production and Operations Management. Copyright © 1988 by Allyn and Bacon.

16. Richard Muther, Systematic Layout Planning, Second Edition (Boston, MA: Cahners Books, 1976).

17. Also see Richard Muther, Systematic Layout Planning, for a similar approach to what the author calls simplified layout planning.

18. E. S. Buffa, G. S. Armor, and T. E. Vollman, “Allocating Facilities with CRAFT,” Harvard Business Review, Vol. 42, No. 2 (March–April 1964), pp. 136–159.

19. R. V. Johnson, “SPACECRAFT for Multi-Floor Layout Planning,” Management Science, Vol. 28, No. 4 (1982), pp. 407–417. A discussion of CRAFT, COFAD, PLANET, CORELAP, and ALDEP is available in James A. Tompkins and James M. Moore, Computer Aided Layout: A User’s Guide, Publication Number I in the Monograph Series (Norcross, Ga.: American Institute of Industrial Engineers, 1977), p. 77–1.

20. “Computers Revolutionize Shelf Allocation,” Chain Store Age/Supermarkets (November 1980), p. 66.

21. For more information on a state-of-the-art overview and research framework for integrated assortment and shelf space planning, and software applications see, Alexander H. Hübner and Heinrich Kuhn, “Retail category management: State-of-the-art review of quantitative research and software applications in assortment and shelf space management,” Omega, 40.

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